Many craigslist USERS mistakenly think they are...

Eine Craigslist Kundenbewertung durch GetHuman-Benutzer ~sdfgsdfg von November 19., 2017

Background on ~sdfgsdfg's case

GetHuman: ~sdfgsdfg - can you tell our other Craigslist customers when your case took place?
~sdfgsdfg: Yes. It was morning, on November 13..
GetHuman: Did you reach out to Craigslist, and if so, how?
~sdfgsdfg: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~sdfgsdfg a list of common Craigslist problems)
~sdfgsdfg: "Make a purchase" was why I was trying to contact.

~sdfgsdfg's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sdfgsdfg: Many craigslist USERS mistakenly think they are "customers" entitled to some sort of personal help from craigslist staff. craigslist offers a FREE web-based service to its USERS. Those USERS taking advantage of the FREE service are not provided help from craigslist staff. If you PAID for some service, contact them using the information on your RECEIPT. If you did not, you can either figure it out yourself, or use the peer support forum at https:**forums.craigslist.org*?forumID**
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~sdfgsdfg: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sdfgsdfg: I'd give them a two out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~sdfgsdfg: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~sdfgsdfg: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Craigslist weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~sdfgsdfg taken from his Craigslist customer service problem that occurred on November 13., 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~sdfgsdfg's Craigslist Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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