Emailing Craigslist about any kind of problem w...

Eine Craigslist Kundenbewertung durch GetHuman-Benutzer ~rachel von November 16., 2017

Background on ~rachel's case

GetHuman: ~rachel - can you tell our other Craigslist customers when your case took place?
~rachel: Sure. It was evening, on November 6..
GetHuman: Did you reach out to Craigslist, and if so, how?
~rachel: I used the 415-399-5200 number I found for on the GetHuman Craigslist customer phone number page I was on: Craigslist Customer Service Phone Number
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~rachel a list of common Craigslist problems)
~rachel: "Account access" was why I was trying to contact.

~rachel's review of Craigslist customer service

GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rachel: Emailing Craigslist about any kind of problem with a hacker who is harassing you or scammers you will get a boilerplate list of dummy emails. This is a waste of time - no one cares about an individual. And they won't do anything to help you whatsoever with your problem. Why they even bother with responding with telling you to contact abuse@ is beyond me. Your account problem means nothing and they don't care. There are ****'s of other people using their system, so who cares about one persons problem - even if you have been an account holder for years....Sum it up? **** You Craigslist.
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~rachel: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rachel: I'd give them a three out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~rachel: For that I would say two out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~rachel: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Craigslist weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~rachel taken from his Craigslist customer service problem that occurred on November 6., 2017.

Craigslist

1.22 of 5 stars | 241 reviews

~rachel's Craigslist Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Craigslist, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Craigslist in any way.

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