Craigslist: Customer service ***** !!!!! They refuse to ans...
A Craigslist customer review by GetHuman user ~anonymous from November 7th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Craigslist customers when your case took place?
~anonymous: Yes. It was morning, on November 5th.
GetHuman: Did you reach out to Craigslist, and if so, how?
GetHuman: And which of these common Craigslist customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Craigslist problems)
~anonymous: "Ads Account Issue" was why I was trying to contact.
~anonymous's review of Craigslist customer service
GetHuman: So how would you sum up your experience for GetHuman's Craigslist customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Customer service ***** !!!!! They refuse to answer the phone. ALWAYS refer you to the website, then they do NOTHING to resolve any issue
GetHuman: Let's quantify your experience contacting Craigslist. On a scale of 1 to 5, how easy is it go get help on a Craigslist problem?
~anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Craigslist's ability to quickly and effectively address your problem?
~anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Craigslist customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Craigslist to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Craigslist customer service problem that occurred on November 5th, 2017.