The Boost mobile website has not been working c...
Eine Boost Mobile Kundenbewertung durch GetHuman-Benutzer GetHuman-mmm_a von November 30., 2017
Background on GetHuman-mmm_a's case
GetHuman: GetHuman-mmm_a - can you tell our other Boost Mobile customers when your case took place?
GetHuman-mmm_a: Yes I can. It was middle of the night, on November 22..
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mmm_a a list of common Boost Mobile problems)
GetHuman-mmm_a: "Change plan" was why I was trying to call.
GetHuman-mmm_a's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mmm_a: The Boost mobile website has not been working correctly for weeks, why is it still not fixed?
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-mmm_a: Cannot log into my account from the website home page and if I do someone else account is shown. The website seems broken. I though Boost had a new website a few weeks ago when I logged in. Now it's the old website but worst.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
GetHuman-mmm_a: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mmm_a: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
GetHuman-mmm_a: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
GetHuman-mmm_a: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Boost Mobile weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mmm_a taken from his Boost Mobile customer service problem that occurred on November 22., 2017.