Troy at Booking.com understood my problem, asse...

Eine Booking.com Kundenbewertung durch GetHuman-Benutzer ~I don't see the screen name von November 17., 2017

Background on ~I don't see the screen name's case

GetHuman: ~I don't see the screen name - can you tell our other Booking.com customers when your case took place?
~I don't see the screen name: Yup. It was morning, on November 8..
GetHuman: Did you reach out to Booking.com, and if so, how?
~I don't see the screen name: I used the 888-850-3958 number I found for on the GetHuman Booking.com customer phone number page I was on: Booking.com Customer Service Phone Number
GetHuman: And which of these common Booking.com customer issues best describes the reason you wanted to talk to them?
(Shows ~I don't see the screen name a list of common Booking.com problems)
~I don't see the screen name: "Overcharge on Account" was why I was trying to call.

~I don't see the screen name's review of Booking.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Booking.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I don't see the screen name: Troy at Booking.com understood my problem, assembled all the info, talked with his boss and assured me they will get back to me as they investigate my problem with the hotel. His service to me was outstanding.
GetHuman: Let's quantify your experience contacting Booking.com. On a scale of 1 to 5, how easy is it go get help on a Booking.com problem?
~I don't see the screen name: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I don't see the screen name: I'd give them a five out of five on communication.
GetHuman: And what about Booking.com's ability to quickly and effectively address your problem?
~I don't see the screen name: For that I would say three out of five.
GetHuman: And finally- any advice for other Booking.com customers?
~I don't see the screen name: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Booking.com weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~I don't see the screen name taken from his Booking.com customer service problem that occurred on November 8., 2017.

Booking.com

2.90 of 5 stars | 69 reviews

~I don't see the screen name's Booking.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Booking.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Booking.com in any way.

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