Best Buy: The agent was calm and helpful. He was nice and...

Eine Best Buy Kundenbewertung durch GetHuman-Benutzer GetHuman-141114 von November 15., 2017

Background on GetHuman-141114's case

GetHuman: GetHuman-141114 - can you tell our other Best Buy customers when your case took place?
GetHuman-141114: Yes. It was late at night, on November 6..
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman-141114: I used the 888-237-8289 number I found for on the GetHuman Best Buy customer phone number page I was on: Best Buy Customer Service Phone Number
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141114 a list of common Best Buy problems)
GetHuman-141114: "Make a purchase" was why I was trying to call.

GetHuman-141114's review of Best Buy customer service

GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141114: The agent was calm and helpful. He was nice and transferred me over to a nice woman. Despite the accent which was very slightly hard to understand, she was so nice and helpful. She helped me get a new battery after UPS lost my warranty one.
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
GetHuman-141114: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141114: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
GetHuman-141114: For that I would say one out of five.
GetHuman: And finally- any advice for other Best Buy customers?
GetHuman-141114: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit Best Buy weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141114 taken from his Best Buy customer service problem that occurred on November 6., 2017.

Best Buy

2.33 of 5 stars | 285 reviews

GetHuman-141114's Best Buy Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Best Buy, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Best Buy in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!