AAA: Waited over three hours in my car arrival time...
Eine AAA Kundenbewertung durch GetHuman-Benutzer GetHuman-peter3 von November 29., 2017
Background on GetHuman-peter3's case
GetHuman: GetHuman-peter3 - can you tell our other AAA customers when your case took place?
GetHuman-peter3: Yes. It was afternoon, on November 25..
GetHuman: Did you reach out to AAA, and if so, how?
GetHuman: And which of these common AAA customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-peter3 a list of common AAA problems)
GetHuman-peter3: "Question About Membership" was why I was trying to call.
GetHuman-peter3's review of AAA customer service
GetHuman: So how would you sum up your experience for GetHuman's AAA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-peter3: Waited over three hours in my car arrival time was **:**. Changed to *:**. Changed again *:**. Changed again to *:**. Had enough!
GetHuman: Let's quantify your experience contacting AAA. On a scale of 1 to 5, how easy is it go get help on a AAA problem?
GetHuman-peter3: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-peter3: I'd give them a five out of five on communication.
GetHuman: And what about AAA's ability to quickly and effectively address your problem?
GetHuman-peter3: For that I would say two out of five.
GetHuman: And finally- any advice for other AAA customers?
GetHuman-peter3: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit AAA weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-peter3 taken from his AAA customer service problem that occurred on November 25., 2017.