A&W Food Services of Canada Inc.: I frequent the restaurant on the west side of...

Eine A&W Food Services of Canada Inc. Kundenbewertung durch GetHuman-Benutzer ~Fed up!! von November 14., 2017

Background on ~Fed up!!'s case

GetHuman: ~Fed up!! - can you tell our other A&W Food Services of Canada Inc. customers when your case took place?
~Fed up!!: Yes. It was evening, on November 4..
GetHuman: Did you reach out to A&W Food Services of Canada Inc., and if so, how?
~Fed up!!: I used a help page I found on the GetHuman A&W Food Services of Canada Inc. customer service contact info page: Contact A&W Food Services of Canada Inc. Customer Service
GetHuman: And which of these common A&W Food Services of Canada Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Fed up!! a list of common A&W Food Services of Canada Inc. problems)
~Fed up!!: "Complaint" was why I was trying to contact.

~Fed up!!'s review of A&W Food Services of Canada Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's A&W Food Services of Canada Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fed up!!: I frequent the restaurant on the west side of Gasoline Alley in Red Deer Alberta every week on my way home from my sons hockey practice and I am enfuriated that with no customers in the restaurant and nobody going through the drive thru that they still can't get an order complete!! This is not the first time I have driven away and got home to find something missing, that I have paid for, from my order!! Are you kidding me? I know they have screens that tell them what the order is, so there is no excuse, especially in this case, for a part of the order to be missing!! Get it together or shut it down!! I'm sure that I'm not the only person that has been short changed from this location, and the trouble is it's highway traffic that comes into this place and you get back on the highway and realise you got short changed on your order!
GetHuman: Let's quantify your experience contacting A&W Food Services of Canada Inc.. On a scale of 1 to 5, how easy is it go get help on a A&W Food Services of Canada Inc. problem?
~Fed up!!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fed up!!: I'd give them a one out of five on communication.
GetHuman: And what about A&W Food Services of Canada Inc.'s ability to quickly and effectively address your problem?
~Fed up!!: For that I would say four out of five.
GetHuman: And finally- any advice for other A&W Food Services of Canada Inc. customers?
~Fed up!!: Versuchen Sie, früh am Tag oder später mit ihnen umzugehen. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit A&W Food Services of Canada Inc. weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~Fed up!! taken from his A&W Food Services of Canada Inc. customer service problem that occurred on November 4., 2017.

A&W Food Services of Canada Inc.

1.00 of 5 stars | 9 reviews

~Fed up!!'s A&W Food Services of Canada Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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