US Postal Service: This was the single worst customer experience o...

Eine US Postal Service Kundenbewertung durch GetHuman-Benutzer ~n/a von November 26., 2017

Background on ~n/a's case

GetHuman: ~n/a - can you tell our other US Postal Service customers when your case took place?
~n/a: Yes I can. It was middle of the night, on November 19..
GetHuman: Did you reach out to US Postal Service, and if so, how?
~n/a: I used the 800-275-8777 number I found for on the GetHuman US Postal Service customer phone number page I was on: US Postal Service Customer Service Phone Number
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows ~n/a a list of common US Postal Service problems)
~n/a: "Missing Package" was why I was trying to call.

~n/a's review of US Postal Service customer service

GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~n/a: This was the single worst customer experience of my life. It was actually impossible to speak to a human being without this number. Not to mention, the actual delivery service itself is atrocious. I will never get a package shipped through the postal service again.
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
~n/a: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~n/a: I'd give them a two out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
~n/a: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
~n/a: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit US Postal Service weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from ~n/a taken from his US Postal Service customer service problem that occurred on November 19., 2017.

US Postal Service

1.73 of 5 stars | 1283 reviews

~n/a's US Postal Service Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like US Postal Service, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with US Postal Service in any way.

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