US Postal Service: Absolutely awful, the system kept "hearing" res...
Eine US Postal Service Kundenbewertung durch GetHuman-Benutzer GetHuman-430633 von November 26., 2017
Background on GetHuman-430633's case
GetHuman: GetHuman-430633 - can you tell our other US Postal Service customers when your case took place?
GetHuman-430633: Yup. It was middle of the night, on November 24..
GetHuman: Did you reach out to US Postal Service, and if so, how?
GetHuman: And which of these common US Postal Service customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-430633 a list of common US Postal Service problems)
GetHuman-430633: "Returns" was why I was trying to call.
GetHuman-430633's review of US Postal Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-430633: Absolutely awful, the system kept "hearing" responses from me even tho I hadn't said a word. Very confusing and challenging menus. God forbid I just wanted to speak to a HUMAN
GetHuman: Let's quantify your experience contacting US Postal Service. On a scale of 1 to 5, how easy is it go get help on a US Postal Service problem?
GetHuman-430633: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-430633: I'd give them a three out of five on communication.
GetHuman: And what about US Postal Service's ability to quickly and effectively address your problem?
GetHuman-430633: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service customers?
GetHuman-430633: Rufen Sie sie früh am Tag oder spät an. Vergessen Sie nicht alle persönlichen oder Kontoinformationen, die Sie benötigen, damit US Postal Service weiß, wer Sie sind.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-430633 taken from his US Postal Service customer service problem that occurred on November 24., 2017.